Terms of Service
Last updated: March 9, 2026
These Terms of Service (“Terms”) govern your access to and use of the Gymverse website, mobile site, and other online services that link to these Terms (collectively, the “Site”) operated by Gymverse (“Gymverse,” “we,” “us,” or “our”).
By accessing or using the Site, creating an account, or purchasing products from us, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Site.
These Terms include important provisions including limitations of liability and dispute resolution requirements.
If you are using the Site on behalf of a company or organization, you represent that you have the authority to bind that organization to these Terms.
1. Eligibility
1.1 Minimum Age
You must be at least 13 years old to use the Site. If you are under the age of majority in your jurisdiction, you may only use the Site with permission and supervision from a parent or legal guardian.
1.2 Accounts
If you create an account on our Site, you agree to:
• Provide accurate and current information
• Keep your login information secure
• Accept responsibility for all activity under your account
Gymverse is not responsible for unauthorized account access.
2. Orders, Pricing & Payments
2.1 Product Availability
All products listed on the Site are subject to availability. We reserve the right to:
• Limit quantities
• Discontinue products
• Update product descriptions
• Change prices without notice
2.2 Pricing
All prices are displayed in Canadian Dollars (CAD) unless otherwise stated.
Taxes, shipping fees, and handling charges will be calculated at checkout.
2.3 Order Acceptance
Your order represents an offer to purchase products. Gymverse reserves the right to accept or reject any order for reasons including:
• Product availability
• Pricing errors
• Suspected fraud
• Payment issues
If your payment has already been processed and the order is cancelled, a full refund will be issued.
2.4 Billing Information
You agree to provide accurate billing and payment information and keep your account details up to date.
2.5 Discount Codes & Promotions
Promotional codes and offers:
• May have expiration dates
• May be limited to one use per order
• Cannot be exchanged for cash
Gymverse reserves the right to cancel promotions at any time.
3. Shipping, Risk of Loss & Returns
3.1 Shipping
Gymverse ships to supported locations listed on our Site.
Shipping times are estimates and may vary due to factors outside our control.
Risk of loss passes to the customer once the order is transferred to the shipping carrier.
Our full shipping rules are governed by our Shipping Policy, which forms part of these Terms.
3.2 Returns & Exchanges
Returns and exchanges are governed by our Return Policy available on our website.
Customers typically have 30 days from delivery to request a return if the item meets eligibility requirements.
Returned products must be:
• Unworn
• Unwashed
• In original condition
• With tags attached
Gymverse reserves the right to refuse returns that do not meet these requirements.
3.3 Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within a reasonable timeframe after delivery so we can review your claim.
4. Use of the Site
4.1 Limited License
Gymverse grants you a limited, non-exclusive license to access and use the Site for personal use only.
You may not use the Site for commercial purposes without written permission.
4.2 Prohibited Activities
You agree not to:
• Use the Site for illegal purposes
• Attempt to hack or disrupt the Site
• Upload viruses or malicious code
• Scrape or collect data from the Site
• Infringe on intellectual property rights
Gymverse reserves the right to suspend accounts violating these Terms.
5. User Content (Reviews & Media)
Customers may submit reviews, photos, or comments (“User Content”).
By submitting User Content, you grant Gymverse a worldwide, royalty-free license to use, reproduce, publish, and display that content for marketing and business purposes.
You are responsible for ensuring that your content:
• Is accurate
• Does not violate any laws
• Does not infringe third-party rights
Gymverse reserves the right to remove any content.
6. Intellectual Property
All content on the Site including:
• Logos
• Designs
• Product images
• Text
• Graphics
are owned by Gymverse or licensed to us.
You may not copy, distribute, or modify any content without written permission.
The name Gymverse and associated branding are trademarks of Gymverse.
7. Third-Party Services
Our Site may contain links to third-party tools or services. Gymverse is not responsible for the content or policies of those third-party platforms.
Your use of third-party services is at your own risk.
8. Privacy
Your use of the Site is governed by our Privacy Policy, which explains how we collect, store, and use your personal information.
9. Marketing Communications
Email Marketing
If you provide your email address and opt into marketing, you agree that Gymverse may send promotional emails including:
• New product launches
• Discounts and promotions
• Store updates
You may unsubscribe at any time.
SMS Notifications
If you opt in to receive SMS messages from Gymverse, you agree to receive marketing and informational messages.
Message frequency may vary. Standard carrier messaging rates may apply.
You may opt out anytime by replying STOP.
10. Accuracy of Information
We aim to ensure all information on the Site is accurate. However, errors may occasionally occur.
Gymverse reserves the right to correct errors, update information, and modify pricing at any time.
11. Disclaimer of Warranties
To the fullest extent permitted by law, the Site and all products are provided “as is” without warranties of any kind.
Gymverse does not guarantee that the Site will always be uninterrupted or error-free.
12. Limitation of Liability
To the fullest extent permitted by law, Gymverse will not be liable for:
• Indirect damages
• Loss of profits
• Data loss
• Business interruption
Our total liability shall not exceed the amount you paid for the product giving rise to the claim.
13. Indemnification
You agree to defend and hold Gymverse harmless from any claims, damages, or expenses arising from:
• Your use of the Site
• Your violation of these Terms
• Your submitted content
14. Termination
Gymverse may suspend or terminate your access to the Site if we believe you have violated these Terms.
You may stop using the Site at any time.
15. Governing Law
These Terms shall be governed by the laws of Canada and the Province of Alberta, without regard to conflict of law principles.
Any disputes shall be resolved in the courts located in Alberta, Canada.
16. Changes to These Terms
Gymverse may update these Terms at any time. When changes are made, the Last Updated date will be revised.
Continued use of the Site after changes are posted means you accept the updated Terms.
17. Contact Information
If you have questions regarding these Terms, please contact us:
Gymverse
Email: support@mygymverse.com
Location: Red Deer, Alberta, Canada